Privacy policy

This privacy statement has been developed by The Supplement Shop to inform our customers and visitors to our website of how personal information may be collected, stored, retrieved and disseminated. By using our website, you are consenting to the collection and use of this information pursuant to the disclosures outlined below. If you have any concerns, email us: info@supplementshop.co.nz with your questions.

What type of information is collected and how will it be used?

The Supplement Shop may collect personal information from customers and visitors to the website including:

Name, address, telephone number, email address and credit card number when products are ordered, or promotions, competitions and contests are entered.
If you enter any of The Supplement Shop competitions or promotions you may be asked for your name, address, telephone number, email address and information specific to the contest or promotion (age, gender, height, weight, bodyfat percentage, exercise and nutrition habits, medical conditions and any other relevant personal information).
If you enter a voluntary survey or questionnaire, you may be asked for certain personal information including your buying habits and preferences.

The information collected is used by The Supplement Shop to complete the processing of your order or service request. We may also aggregate information for marketing and/or product development purposes, to better meet the needs of our customers.

We will not disseminate personal physical information or credit card information to any third party without your written permission, with the exception of providing information to law enforcement agencies or other government departments, if required to do so by law, or to protect the legal rights of The Supplement Shop Limited. You should only supply credit card information via our secure online website shopping cart system, as email is not secure.

From time-to-time The Supplement Shop may communicate with customers via email, to advise of new products, promotions, competitions and items that may be of interest to our customers regarding health and nutrition. Email is our preferred means of communicating with our customers, however should you wish us to communicate with you by another means, please advise your preferred option.

How to correct any personal information

If at any time you need to change your name, address, telephone number, or email address, simply contact us in writing (email best) with these changes. Unfortunately information that has been supplied for surveys or questionnaires is not available for updating. Please ensure that you complete these forms accurately in the first instance.

The Supplement Shop Limited reserves the right to change these provisions at any time without notice. Please review this statement periodically to ensure that you remain informed on any alterations. By continuing to use this website you accept these changes.